FAQ
Getting started
What does FJ Design Brand Solutions do?
FJ Design Brand Solutions provides professional websites, hosting, domains, booking systems, software development, mobile apps, AI business automation, digital marketing, branding, and ongoing technical support for businesses in Canada, the USA, and beyond.
How do I request a service?
You can request a service through the demo page, contact page, checkout request forms, WhatsApp, or by using the Ask a Question link in the footer. We review your needs, confirm scope, timeline, and budget, then guide you on the best package.
Do you work with small businesses and startups?
Yes. We work with startups, SMEs, schools, clinics, hotels, agencies, online stores, organizations, and established companies. We can start with a simple package and scale the solution as your business grows.
FAQ
Website design and packages
How much does a website cost in North America?
Our one-time website packages start from CA$149 for a basic website, CA$299 for a business website, and CA$499 for advanced websites. Larger ecommerce, corporate, portal, or custom system websites are quoted based on requirements.
Do you offer monthly website packages?
Yes. Monthly website packages are available for businesses that prefer a lower starting cost with ongoing hosting, support, and maintenance. Monthly prices can be shown in both North American shillings and USD.
What is included in a basic website package?
A basic website usually includes up to 5 pages, mobile responsive design, basic SEO setup, WhatsApp or contact integration, SSL setup, and launch support. Exact inclusions depend on the selected package.
Can you redesign an existing website?
Yes. We can redesign your existing website, improve layout, speed, mobile experience, SEO structure, content presentation, and conversion flow while keeping or upgrading your current domain and hosting setup.
FAQ
Hosting, domains, and business email
Can you register a domain for my business?
Yes. We help with .co.ke, .com, and other domain extensions depending on availability. We can also connect your domain to hosting, business email, SSL, and website records.
Do your packages include hosting?
Some website packages include hosting for a defined period, while others require a separate hosting plan. We confirm this before the project starts so you know the renewal cost and support arrangement.
Can I get professional business email?
Yes. We can set up professional email addresses such as info@yourbusiness.co.ke and connect them to your hosting or email platform depending on the package.
FAQ
Booking systems and payments
What is a booking system package?
A booking system helps clients reserve services online using dates, time slots, service options, customer details, confirmations, reminders, and admin controls. It is useful for hotels, salons, clinics, schools, transport, events, agencies, and service businesses.
Can you add online payment payments?
Yes. We can integrate online payment gateway or payment collection for bookings, orders, invoices, deposits, and online services. online payment integration is quoted based on the system and payment flow.
Can you add card payments such as Visa, Mastercard, PayPal, or Stripe?
Yes. We can integrate online payment gateways where supported by the business setup and country requirements. For North America, we normally confirm the best gateway option before quoting the final integration.
Do all booking packages include SMS notifications?
Some booking packages include notifications, reminders, or confirmations. Advanced SMS flows, custom message templates, and bulk SMS usage may require extra setup or third-party SMS costs.
FAQ
Software, mobile apps, and AI automation
Do you build custom business software?
Yes. We build custom systems for CRM, billing, stock, HR, reports, dashboards, customer portals, staff management, approvals, workflows, and internal operations.
How much does custom software cost?
Software development starts from around CA$1,499 for simpler business modules. Larger systems with multiple user roles, dashboards, reports, payment integrations, and advanced workflows require a custom quote.
Do you build mobile apps?
Yes. We build Android and iOS app solutions for customer portals, booking apps, order systems, field teams, notifications, and business operations. Mobile app pricing depends on screens, features, backend, integrations, and publishing needs.
What can AI automation do for my business?
AI automation can help with customer responses, lead capture, WhatsApp workflows, follow-ups, simple reporting, internal task automation, and support processes. We recommend AI only where it solves a real business problem.
FAQ
Digital marketing and branding
Do you offer digital marketing packages?
Yes. We offer SEO, social media marketing, content marketing, Google Ads, Meta Ads, LinkedIn Ads, reporting, campaign planning, and practical growth support for North American businesses.
Can you help my business appear on Google?
Yes. We can improve your website SEO structure, set up Google Business Profile, optimize pages, create SEO content, and help your business become easier to find online.
Do you provide branding and design services?
Yes. We provide logo design, brand identity, business profiles, posters, flyers, social media graphics, launch materials, and visual assets for businesses that need a stronger professional image.
FAQ
Process, payment, and support
How long does a website take?
A simple website can take a few days to a couple of weeks depending on content readiness and revisions. Advanced websites, booking systems, ecommerce, software, and apps take longer based on scope.
Do I need to pay everything upfront?
Payment terms depend on the service. For many projects, we agree on a start payment or milestone structure before work begins. Monthly services follow the agreed recurring plan.
Do you provide support after launch?
Yes. We provide launch support, maintenance, updates, troubleshooting, backups, training, and ongoing technical support depending on the package or retainer plan.
Can I request custom features not listed in a package?
Yes. Packages are starting points. We can add custom features such as login systems, dashboards, booking flows, online payment, ecommerce, reports, automation, or integrations after reviewing the requirements.
FAQ
Partner network
Can I become a FJ Design or FJ Ventures business representative?
Yes. You can apply through the partnership page. Approved partners can sell selected digital product packages and receive private pricing, resale guidance, training support, and partner resources.
Do partner prices appear publicly?
No. Detailed partner base prices, partner costs, resale caps, and profit structure are shared privately after approval. Public pages only show the opportunity and package inclusions.