Information we collect
We may collect your name, business name, email address, phone number, WhatsApp number, location, project details, budget range, timeline, and any information you send through our forms, WhatsApp links, email, demo requests, checkout request pages, or consultation requests.
We may also collect basic website usage information such as pages visited, referral source, device type, browser type, approximate location, and interaction data to understand how people use our website and improve our services.
How we use your information
We use your information to respond to inquiries, prepare quotes, provide website design, branding, marketing, software, mobile app, hosting, domain, booking system, and support services, manage client communication, improve our website, and send relevant service updates when appropriate.
We do not sell your personal information. We only use it for legitimate business communication, service delivery, support, and improvement of FJ Design Brand Solutions.
WhatsApp, email, and third-party tools
When you contact us through WhatsApp, email, payment providers, analytics tools, hosting platforms, forms, or other third-party services, those providers may process your information according to their own privacy policies.
We use these tools to communicate with you, receive requests, manage projects, process payments where applicable, and deliver digital services.
Client project information
Information shared for client projects, such as brand assets, website content, business documents, credentials, campaign details, and system requirements, is handled with care and used only to complete the requested work.
If access credentials are required for a project, we recommend sharing temporary or limited-access credentials whenever possible.
Data retention
We keep inquiry and project information for as long as needed to respond to you, deliver services, maintain business records, support completed work, and meet legal, accounting, or operational requirements.
You can request that we update or remove your personal information, subject to records we may need to keep for legitimate business or legal reasons.
Security
We take reasonable steps to protect the information you share with us. No online method of transmission or storage is completely secure, but we work to reduce risk through careful access, practical safeguards, and responsible handling of client information.
Your choices
You may contact us to request access, correction, or deletion of your personal information. You may also ask us to stop sending non-essential marketing communication.
To make a privacy request, contact us at hi@fjdesignbrandsolutions.com.
Policy updates
We may update this privacy policy as our services, website, tools, or legal requirements change. The updated version will be posted on this page.