Agreement to these terms
By using this website, requesting a quote, submitting a project request, making a payment, or working with FJ Design Brand Solutions, you agree to these terms and conditions.
If a signed proposal, invoice, service agreement, or written scope includes different terms, that document will apply to the specific project or service it covers.
Services
FJ Design Brand Solutions provides website design, website subscriptions, branding, digital marketing, SEO, advertising support, content services, hosting and domain support, booking systems, mobile apps, software development, automation, and technical support.
Service details, deliverables, timelines, pricing, and support are based on the package, quote, proposal, or written agreement accepted by the client.
Quotes, pricing, and payments
Prices shown on the website may be starting prices and may change based on scope, integrations, content volume, third-party costs, urgency, complexity, and client requirements.
Work may require a deposit, setup fee, milestone payment, monthly subscription, retainer, or full payment before delivery. Third-party costs such as domain names, hosting, paid ads, plugins, stock assets, payment gateway fees, app store fees, and software licenses may be billed separately unless stated otherwise.
Client responsibilities
Clients are responsible for providing accurate information, content, brand assets, approvals, access credentials, business details, legal text, product information, and timely feedback required to complete the work.
Delays in providing information, approvals, or access may affect timelines and delivery dates.
Scope, revisions, and changes
Each project includes the deliverables and revisions stated in the accepted package, quote, or proposal. Requests outside the agreed scope may require additional fees and timeline changes.
Major changes after approval, including redesigns, new features, additional pages, new integrations, or content restructuring, may be treated as extra work.
Timelines and delivery
Project timelines are estimates unless a specific deadline is confirmed in writing. Delivery depends on scope, client response time, third-party platforms, payment status, and technical requirements.
We aim to deliver work professionally and on time, but we are not responsible for delays caused by missing client information, third-party outages, payment delays, or circumstances outside our control.
Subscriptions, retainers, and support
Monthly website plans, maintenance, marketing retainers, hosting, domains, and support services are provided according to the agreed plan. Late or missed payments may pause support, updates, hosting-related services, or ongoing work.
Cancellation terms, renewal dates, included support, and handover conditions may vary by service and will follow the accepted agreement or written confirmation.
Ownership and portfolio use
After full payment, clients generally own the final approved website content, design assets, and custom deliverables created specifically for them, except for third-party tools, stock assets, templates, plugins, frameworks, licensed software, or pre-existing FJ Design Brand Solutions systems and methods.
Unless the client requests otherwise in writing, FJ Design Brand Solutions may reference completed work in its portfolio, proposals, case studies, or marketing materials.
Marketing and advertising results
Digital marketing, SEO, social media, and advertising services are designed to improve visibility, presentation, traffic, leads, and campaign performance. Specific rankings, sales, revenue, or lead volumes are not guaranteed.
Ad spend, platform approvals, algorithm changes, competition, audience behavior, and market conditions can affect results.
Limitation of liability
FJ Design Brand Solutions is not liable for indirect, incidental, or consequential losses, including lost revenue, lost data, lost rankings, platform suspension, third-party service failures, or business interruption.
Our total liability for a service is limited to the amount paid to FJ Design Brand Solutions for the specific service giving rise to the claim, to the extent permitted by law.
Updates to these terms
We may update these terms and conditions as our services, website, processes, or legal requirements change. The updated version will be posted on this page.